Privacy Policy

Aavya, LLC ("Aavya," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aavya.com) or use our enterprise AI and data platform services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

We collect information you provide directly, including when you submit an inquiry through our partner contact form, create an account, or communicate with us by email or other means. This may include your name, email address, phone number, company name, and the content of your messages.

We automatically collect certain technical information when you visit our website, such as your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through server logs, cookies, and similar tracking technologies.

When you engage with our enterprise Services under a separate agreement, we may process data you or your organization provide in connection with those Services, including business data necessary to deliver platform functionality.

We use the information we collect to respond to your inquiries and communicate with you about our Services; to provide, operate, maintain, and improve our website and platform; to understand how visitors interact with our website and identify areas for improvement; to send you service-related notices, updates, and administrative messages; and to comply with legal obligations.

We do not use your personal information to send unsolicited marketing communications without your consent. If you opt in to marketing communications, you may opt out at any time by following the unsubscribe instructions in those communications or contacting us directly.

We process your information on the basis of our legitimate interests in operating and improving our business, to perform a contract with you or your organization, to comply with legal obligations, or with your consent where required by applicable law.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with trusted service providers who assist us in operating our website and platform, such as cloud infrastructure providers, analytics services, and customer relationship management tools. These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Aavya, our users, or the public.

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedules.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you; the right to request correction of inaccurate or incomplete information; the right to request deletion of your personal information, subject to certain exceptions; the right to object to or restrict certain processing of your information; and the right to data portability.

To exercise any of these rights, please contact us at the address listed in the Contact Us section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us recognize your browser, remember your preferences, and understand how you interact with our site.

We use strictly necessary cookies required for the website to function; analytics cookies that help us understand visitor behavior in aggregate; and preference cookies that remember your settings such as light or dark mode.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect certain features of the website.

We implement technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials used to access our Services.

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly.

If you believe we may have inadvertently collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our partner inquiry page at aavya.com/#partner, or by email at privacy@aavya.com.

We will do our best to respond to your inquiry promptly and address any concerns you have.